Job Title: Assistant Store Manager, of Alpine Shop in Columbia, MO

 

Job Summary: Alpine Shop Columbia's Assistant Store Manager is responsible for achieving company objectives in sales performance, profit protection, and loss prevention by overseeing the daily execution of store operations as well as assisting the management team with the development of staff. 

 

Job Type: Full Time

 

Key Responsibilities:

Operations:

• Lead the sales plan to accomplishment through coaching and recognition of sales staff

• Oversee the daily opening and closing procedures of a retail store

• Oversee the execution of markdowns, transfers, retags and product staging.

• Recognize deficits in department inventory and address shrinkage issues to improve deficits. 

• Work with the store management team, Buyers and Warehouse team to create an open collaboration around inventory levels, trends and monthly focused merchandising promotions. 

• Collaborate with Store Manager and Visual Merchandiser to execute floor moves and ensure accuracy of promotional materials.

• Collaborate with the Store Manager and Marketing Team to continue an active and engaging social media presence.

• Work with the management team, staff and Marketing Team to implement customer social events, clinics and classes.

Customer:

• Coach Outfitters and Floor Managers on delivery techniques of the HIKER customer engagement model.

• Observe and review performance and selling behaviors of Outfitters, with constructive criticism and encouragement, to ensure staff is providing Alpine Shop's high standards of customer experience

• Ensure optimal sales floor coverage at all times

• Maintain a high appearance level at all times by providing a clean, neat and easy to shop store environment

Staff:

• Recruit a qualified team of Outfitters and Floor Managers focused upon quality customer service.

• Coach Outfitters on product knowledge by executing one-on-one or small group informational clinics

• Lead the sales team to support community outreach

• Actively recognize staff deficiencies and make recommendations to the Store Manager

• Address concerns of Floor Managers and Outfitters in a reasonable, timely, and fair manner consistent with Alpine Shop's vision, mission and policies.

 

Key Requirements:

• High school or equivalent education

• Customer service experience: 2+ years

• Professional phone and customer service skills

• Management and leadership experience: 1+ years

• Point of sale experience and money change experience is a plus

• Demonstrate strong business judgment and decision-making skills; ability to identify, prioritize and articulate high impact initiatives. 

• Ability to manage your own time effectively and prioritize tasks

• Attention to detail, organizational, and/or analytical problem solving is a plus

• Experience with social media platform engagement is a plus

• Outdoor equipment knowledge is a plus

If you are interested please email me at [email protected]. I have attatched an application that is required to be filled out. A copy of your resume will also be required.

Employment Application